The Body Shop Japanese Matcha Tea Pollution Clearing Mask – 15Ml

In stock

  • Help remove the buildup of everyday impurities, pollution and grime
  • Leaves you feeling refreshed and relaxed with healthy-looking skin
  • Enriched with matcha green tea and Community Fair Trade aloe vera from Mexico
  • Vegan
Ordered: 0
Items available: 12

This product is currently out of stock and unavailable.

Description

Product Details

Our Japanese Matcha Tea Pollution Clearing Mask liberates your face of everyday impurities in the most relaxing way it knows how.

Ahhh Japan. The lotus trees, the zen gardens, the blissful feeling of tranquillity in the air. Is there anything more peaceful than a soul-soothing getaway to this ancient island? Probably not, but this green tea face mask comes pretty close.

Enriched with matcha green tea from Japan, dandelion extract and Community Fair Trade aloe vera from Mexico, this matcha face mask gives you a moment of zen garden bliss. It gently exfoliates, leaving your skin feeling purified and refreshed. It’s a 5 minute rest and recoup for your face.

It’s especially great for city dwellers and urbanites, battling with the environmental aggressors of big city life. Yep, it can all leave your skin feeling a little grubby. But that’s the beauty of this green tea mask. It’s an indulgent creamy, vegan formula with purifying benefits of green tea for skin.

If you’re curious about our pollution clearing face mask with green matcha tea benefits for skin then why not give it a go. Or discover the best face mask for you in this helpful guide.

  • Help remove the buildup of everyday impurities, pollution and grime
  • Leaves you feeling refreshed and relaxed with healthy-looking skin
  • Enriched with matcha green tea and Community Fair Trade aloe vera from Mexico
  • Vegan
Additional information
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Brand

Brand

The Body Shop

The Body Shop’s journey began in Brighton, England in 1976 with an exemplary vision of its founder Anita Roddick who believed in something revolutionary. She believed in creating a business which may act as a source of providing benefits to all those who are in touch with the business. Following her vision, The Body Shop has been seen as a noticeable change-making organisation for more than 40 years.In 2017, The Body Shop found a new home with other like-minded souls at Natura and Aesop. It is now part of Natura&Co, a global cosmetics group committed to cruelty-free beauty and ethical business.
The Body Shop - Beautybox.pk

Cancellation Policy

Cancellation before shipment (Only valid on orders’ place & delivery in Pakistan):

If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on support@beautybox.pk or call us on +92 335 357 3577 (Monday to Saturday, 10AM to 8PM and Sunday, 11AM to 4PM)

In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.

How will I get refunded for the cancelled orders and how long will this process take?

In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.

In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse.

  • For payments done through credit/debit cards or net banking ,the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
  • For cash on delivery transactions ,we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
  • In addition, we also provide the hassle-free option of refund through Beauty Box coupons, which can be used during future purchases.
What if I used discount vouchers or loyalty points during time of payment and I have to cancel my order?

Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order.
If you had redeemed loyalty points for an order, the same will be credited back to your account in the case of a cancellation.

Returns, Replacements and Refunds

How do I return an item purchased on Beauty Box?

Pakistan Orders:

Beauty Box offers its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 15 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in your order.

  • Step 1: Follow one of the following steps:
    1. Via My Orders section
      Click on ‘Orders’. Go to Order and select ‘Have a Concern’. Proceed with reason for return.
    2. Via Help Center
      Click on ‘Have a Concern’>Click on ‘Submit a Request’ > Provide us with your order ID details and your request to return/replace/refund your order. Kindly share an image of the product and the invoice for our reference
    3. Via Email
      Share an email to our Customer support team at support@beautybox.pk within 15 business days of receiving the order.
  • Step 2: Once your request is received, we will be responsible to pick the item from you. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and bar-codes intact.

Note: If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount.

International Orders:

Products can only be eligible for returns if the products received by the customer are deemed to have been received in a damaged / defective state or are expired or an incorrect product has been delivered. Such products can only be returned in their original packaging, in an unused and sealed condition. [Opened or used products will not be accepted as returns.]

If a return is accepted, Beauty Box will replace or refund the invoiced rupee value for, the damaged / defective / expired / wrong product. In either case, the additional customs amount paid by the customer to receive the product will be reimbursed to the customer in the form of a refund coupon, that can be applied to the customer’s next order with Beauty Box, subject to the customer providing a copy of the customs receipt.

Note: If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount. Kindly refer to the next question for exclusions to refunds.

Which are the items that cannot be returned/exchanged?

Returns will not be accepted under the following conditions:
  • Product is damaged due to misuse/overuse
  • Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
  • Serial Number is tampered with.
  • Defective products that are not covered under Seller/Manufacturer’s warranty
  • Product is used or altered
  • If request is initiated after 15 business days of order delivery
  • Free product provided by brand
Categories not eligible for Return:
  • Customized Products (eg: lipsticks, compacts, mascaras, etc) cannot be returned since they are available during select promotions and ordered on demand
  • Personal care appliances cannot be returned due to hygiene issues

Please note: For certain marketing campaigns or mega sale periods, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care.

I have received a damaged or defective item/wrong product in my order, how should I proceed?

Our shipments go through rigorous quality check processes before they leave our warehouse. However in the rare case that your product is damaged during shipment or transit, you can request for a replacement or cancellation and refund.

If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your return/refund within 15 days of receiving the order:

  • Step 1: Follow one of the following steps:
    1. Via My Orders section
      Click on ‘Orders’. Go to Order and select ‘Have a Concern’. Proceed with reason for return.
    2. Via Help Center
      Click on ‘Have a Concern’>Click on ‘Submit a Request’ > Provide us with your order ID details and your request to return/replace/refund your order. Kindly share an image of the product and the invoice for our reference
    3. Via Email
      Share an email to our Customer support team at support@beautybox.pk within 15 business days of receiving the order.
  • Step 2: Once your request is received, we will be responsible to pick the item from you. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and bar-codes intact.
Do I have to return the free gift when I return a product?

Yes. The free gift is included as a part of the item order and needs to be returned along with the originally delivered product.

Can I return part of my order?

Yes. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it.

How will I get refunded for the returned orders and how long will this process take?

In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse.

  • For payments done through credit/debit cards or net banking ,the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
  • For cash on delivery transactions ,we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
  • In addition, we also provide the hassle-free option of refund through Beauty Box coupons, which can be used during future purchases.
  Estimated Delivery  Oct 12 Oct 16
The Body Shop - Beautybox.pk